International Shipping
UPDATED: December 10th 2024
I am deeply saddened to report due to updating EU import regulations, SELLING TO THE EU & NI WILL NEED TO BE SUSPENDED ON DECEMBER 12th / WE ARE NO LONGER LEGALLY ABLE TO ACCEPT C/O ORDERS FOR EU CUSTOMERS. Orders which were submitted on or before December 10, 2024 will still be sent to their destinations as normal. (I deeply apologize for the short notice, but this is the first time it's been brought to my attention)
The closing of borders globally is truly a crisis and tragedy for the indie and small business community. We can only hope that this trend towards isolationism is only temporary. 😢
Worldwide shipping is currently available to MOST countries via USPS & UPS. Ajevie is not responsible for additional paperwork, taxes, fees, and or VAT applied at customs.
We cannot ship hazardous materials overseas (Alcohol-based EDPs, Nail Polish, etc.)
Please keep track of your bundle value. USPS First Class (Ground Advantage) Packages are limited to a value up to $400 per shipment. All shipments over $400 will be shipped USPS Priority rate. We cannot ship packages with a value of more than $800.
CANADA Customers: USPS options are currently disabled due to the strike. In the meantime, we have removed the option to ship via USPS on our website. The other options are still there! We will be contacting customers as their packages are ready for shipment to discuss options including UPS, Global Post, or Holds.
EU & NI Customers: Due to updating EU import regulations, SELLING TO THE EU WILL NEED TO BE SUSPENDED ON DECEMBER 12th WE ARE NO LONGER LEGALLY ABLE TO ACCEPT C/O ORDERS FOR EU CUSTOMERS. C/O Orders which were submitted on or before December 10, 2024 will still be sent to their destinations as normal. (I deeply apologize for the short notice, but this is the first time it's been brought to my attention)
UNITED KINGDOM Customers: Due to UK import laws changing with brexit, there is a minimum purchase requirement of £135 for UK customers. You may still make purchases; however, this means that packages cannot be shipped until the complete value of your package exceeds the point-of-sale collection limit of £135 at which point we can ship your package! Taxes, fees, and or VAT will be collected from you by your country's customs office at the point of entry.
You can use the "Add This Order To..." item to combine multiple Ajevie orders over time to build your package to the required value. As an active Ajevie customer, you also qualify to use the Ajevie C/O Service when ordering from other US sellers that can be added to your final shipment!
Why we Cannot/Will not lie about value on customs forms.
- It's a crime. As a small business (a favorite target!) this opens us up to litigation that would 100% put us out of business.
- It invalidates any insurance or protection on the shipment. (not to mention what it does to our liability/business insurance)
- Customs offices do Not have to return a package they suspect is forged - they can choose to simply destroy it or hold it as evidence for pressing charges.
Further Shipping Questions are answered on the FAQ Page
USPS International Service Alerts