Status Page

FYI: Now that we are fully into busy season, please expect the full 14 business days for processing.  Business days do not include weekends or holidays.  We do not expect that TATs will need to be extended this season!

  

General Schedule

1st Wednesday of the Month New Releases for General Catalogs /  Long term seasonals
2nd Wednesday of the Month Various RTS Restocks
3rd Wednesday of the Month Leftover Drops
Last Wednesday of the Month Ajevie & Lucky #9 updates

     

When will my order ship??

If your order does NOT include any Pre-Order items it will ship in 1 - 14 business days.

If your order DOES include Pre-Order items, your order will ship by the Processing Deadline below which is within 14 business days AFTER the collection arrives here to begin processing. Scroll down to the Processing Queue to see which collections are here and which we are currently waiting on.

Please Note: HELD orders/bundles will not ship until the specified time or you cancel the hold.

 

 What does it mean?

Ordered: This collection has been ordered from the creator, but has not yet arrived for us to begin processing.

Processing Deadline: This collection has arrived and we are working on it. These deadlines are always assigned to the closest wednesday or saturday.

Shipped: This collection has left us and is on the way to you!

TBA: To Be Announced

STUCK: This order has been delayed by unforeseen circumstances.

Want to know more about the Processing Queue?  Check out the FAQ!  Further down this page you can see what a non-business-day is as well as a list of the publicly stated turn around times for our friends and partners.

Our Google Calendar is a handy record of all upcoming and past events and deadlines.

 

Processing Queue

CURRENT RTS STATUS: (non-pre-order orders)
RTS orders shipped to: Order #37706 (Jan 12th)
RTS orders processing to: Order #38140
 
PRE-ORDERS
Black Phoenix Winter 2021: Processing Deadline February 5th (minus Peacock Queen addons)
Death and Floral January: Ordered January 10th
Hexennacht January: Ordered January 10th
Nocturne Alchemy Royal Sandalwood: Ordered January 13th
BP November, BLAP & Box: Leaf Moon Tees
Possets Valentine Retour: Ordered January 18th
Hexennacht Drams: Ordered January 20th
Poesie Petticoat: Ordered January 20th
Black Phoenix January: Ordered January 21st
NAlentines: Ordered on January 23rd



DONE
Nui Cobalt Gamers: Shipped January 6th
Sixteen92 Holidays: Shipped January 3rd
BP November, BLAP & Box: Shipped January 3rd (-Shirts)
Astrid Wintertime & Brioche: Shipped December 27th
PULP Fragrance Annivers-o-ween: Shipped December 27th
Hexennacht Winter Re-release: Shipped December 21st
Possets Yule Retour: Shipped December 21st
 

 

2022 Break Schedule
Winter Break December 20th - January 4th

Non-Business Days
January 17 Martin Luther King, Jr. Day
February 21 Presidents Day
May 30 Memorial Day
June 20 Juneteenth
July 4 Independence Day
September 5 Labor Day
October 10 Indigenous Peoples Day
November 11 Veterans Day
November 24 Thanksgiving Day
December 26 Christmas Day  

  

Brands' Official TATs & FAQ Links 

Please Note: All TATs may be extended from what is stated here in order to deal with the current pandemic and global shipping delays

Astrid Perfume - 7 business days
Black Phoenix - 14-21 business days (Collection End Dates via BPAL.org)
Death and Floral - 10-15 business days
eNVie - 5-7 business days
Hexennacht - 7-14 business days
Nocturne Alchemy - 5-10 business days
Nui Cobalt - 3 business days
Poesie - 10 business days
Possets - 1-2 business days
PULP Fragrance - 10-14 business days
Sixteen92 - Varies (2-6 weeks)
Shop⛧LuciferVaries
Strange Fire & Fumery - Varies